Operator playbook

Getting started

Create the venue, publish Guest WiFi, connect compatible hardware and complete the first real-device test in the right order.

5 guides Written for operators Updated with product workflows

Recommended first

Launch your first venue

Follow the shortest safe route from a new account to a published Guest WiFi experience and a tested hardware connection.

Follow the shortest safe route from a new account to a published Guest WiFi experience and a tested hardware connection.

Set the venue branding, guest details, consent wording and after-login experience, then preview every step before publishing.

Use the exact values shown for the selected venue and prove portal launch, authorization and ordinary internet browsing.

Choose the smallest role each teammate needs and understand which account, billing and venue actions remain restricted.

Invite an installer to selected venues for a fixed period, without exposing guests, campaigns, billing or the rest of the customer workspace.

Need a setup checked?

Share your venue, router model and where you got stuck. We will help you avoid the wrong setup path.

Contact support