Operator playbook

Account, venues and billing

Manage plans, monthly or annual billing, venue quantity, team access and account security with fewer surprises.

4 guides Written for operators Updated with product workflows

Recommended first

Choose the right plan

Compare Starter, Growth and Pro by the outcome each venue needs, then review the exact monthly or annual total before checkout.

Compare Starter, Growth and Pro by the outcome each venue needs, then review the exact monthly or annual total before checkout.

Review the effective date and total before confirming a billing-cycle change in the secure hosted billing flow.

Create each physical property once, keep its timezone and Guest WiFi context correct, and understand how venue quantity affects billing.

Verify email, enable two-factor authentication or a passkey, review active sessions and keep privileged access protected.

Need a setup checked?

Share your venue, router model and where you got stuck. We will help you avoid the wrong setup path.

Contact support