Operator playbook
Guest WiFi guide
Design, preview, publish and maintain the phone-first journey every guest sees before getting online.
Recommended first
Design a branded guest journey
Use the Guest WiFi Builder to apply venue colours, imagery and content without making the connection flow harder.
Design a branded guest journey
Use the Guest WiFi Builder to apply venue colours, imagery and content without making the connection flow harder.
Read articleChoose guest details and consent
Keep access requirements minimal and separate required WiFi terms from optional email marketing permission.
Read articlePreview every guest screen
Complete the safe preview journey without creating a CRM record, then check phone and desktop layouts before publishing.
Read articleSet session and returning-guest behaviour
Choose how long access lasts and whether a returning device sees Guest WiFi again on its next eligible connection.
Read articleNeed a setup checked?
Share your venue, router model and where you got stuck. We will help you avoid the wrong setup path.