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Check the connection method and validation evidence for every available WiFi integration path. Open the compatibility centre

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Checklist

Guest WiFi launch checklist.

Use this before publishing a portal in a live venue. It keeps the setup focused on guest clarity, data quality and measurable follow-up.

Confirm hardware path

Know whether the venue uses UniFi, Omada, MikroTik, Meraki, Aruba Instant On or a beta adapter before promising a go-live date.

Write the guest promise

Explain why the venue asks for details: free WiFi, useful updates, birthday messages or review follow-up.

Keep fields minimal

Collect only the fields the venue will use. Name, email, birthday and a useful preference are enough for most launches.

Separate consent choices

Keep network access separate from optional email marketing and make terms/privacy links visible.

Test on a phone

Check the captive portal in a mobile browser, including smaller screens and low signal conditions.

Prepare the first campaign

Have a welcome email or lapsed-guest automation ready before data starts arriving.

Start in minutes

Use the checklist on a real venue setup.

Create your portal, test the journey and publish when you are ready.

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