Operator playbook
Guests and audiences
Use profiles, visits, tags and audiences without losing sight of permission, venue access or privacy requests.
Recommended first
Understand guest profiles and visits
Read the profile, visit history, message history, consent and activity tabs without confusing a device visit with marketing permission.
Understand guest profiles and visits
Read the profile, visit history, message history, consent and activity tabs without confusing a device visit with marketing permission.
Read articleCreate a useful audience
Build an audience from permission, visit recency, visit count and tags, then review the matching guests before using it.
Read articleExport a guest profile
Produce the scoped information needed for a genuine data-subject request without exporting an entire venue database.
Read articleSuppress a guest from marketing
Stop future marketing while retaining the minimum evidence needed to honour the suppression consistently.
Read articleNeed a setup checked?
Share your venue, router model and where you got stuck. We will help you avoid the wrong setup path.