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Check the connection method and validation evidence for every available WiFi integration path. Open the compatibility centre

Step-by-step guide

Ruckus Unleashed and SmartZone setup

Configure a WISPr portal for Unleashed or use the SmartZone Northbound API for authorization and disconnect.

Guide 6 of 8 5-10 minute read Operator checklist

Before you change anything

  • Confirm the correct venue
  • Keep current settings handy
  • Test with one device first

Connect Ruckus Unleashed or SmartZone to WeefyBox

  1. Open WeefyBox Setup and choose Ruckus Unleashed or SmartZone.
  2. Copy the Portal URL and walled-garden domains.
  3. Create or edit the guest WLAN.
  4. Choose Guest Access / External Portal (WISPr).
  5. Paste the WeefyBox Portal URL.
  6. Add all walled-garden domains to the restricted-access allow-list.
  7. On Unleashed, identify the master AP address.
  8. On SmartZone, create a dedicated Northbound API account and note the zone ID.
  9. Enter the controller URL and dedicated credentials/token in WeefyBox.
  10. Keep TLS verification enabled unless using a known private certificate.
  11. Save credentials and run the connection test.
  12. Apply the WLAN changes to the correct AP zone.
  13. Forget and reconnect to the WLAN with a phone.
  14. Complete the portal and confirm internet access.
  15. Check Portal debugger and the controller client list.

| Symptom | Check | |---|---| | Splash never appears | WLAN authentication type and portal URL | | Splash works but no internet | WISPr callback, API permissions, zone, controller clock | | iPhone works but Android fails | Add Android connectivity-check domains | | Returning guests sign up again | Private MAC mode and WLAN guest timeout | | Controller unreachable | Master AP/SmartZone HTTPS route, firewall, VPN, certificate |