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Step-by-step guide

Selling guest WiFi to venues

Use a discovery-led demo, practical ROI framing and objection handling for cafés, hotels and hospitality groups.

Guide 5 of 5 5-10 minute read Operator checklist

Before you change anything

  • Confirm the correct venue
  • Keep current settings handy
  • Test with one device first

Selling guest WiFi to venues

Discovery

Ask how the venue currently recognizes returning guests, requests reviews, and communicates after a visit. Establish venue count, WiFi hardware and who controls marketing consent.

Fifteen-minute demo

  1. Join the branded demo WiFi.
  2. Show the guest portal and consent choices.
  3. Reconnect to demonstrate a returning visit.
  4. Open the guest profile and visit history.
  5. Build a small win-back audience.
  6. Show wallet loyalty and Review Shield.
  7. Finish with measurable repeat-visit reporting.

Common objections

| Objection | Response | |---|---| | “We already have WiFi” | The existing hardware stays; the portal and customer workflows improve. | | “Guests will not fill it in” | Keep required fields minimal and show the value exchange clearly. | | “Is it GDPR compliant?” | Consent is explicit per channel, versioned and auditable; the venue remains responsible for lawful use. | | “How do we prove ROI?” | Measure returning visits attributed after campaigns rather than relying only on opens. |